Guarantees

How can you do business these days without written guarantees? Well, unfortunately, for the most part, the days of the honorable hand shake deal are gone.

But when it comes to investing in a new high efficiency comfort system, your peace of mind is all-important.

After all, most of us purchase less than two air conditioning systems in our lifetime. We buy more homes and cars and even roofs than most of us ever buy air conditioning systems.

And since the most important day in the life of a new comfort system is definitely the day it is installed, it is equally important to make sure your new investment in both comfort and utility cost reduction is guaranteed - in writing!

That is why we at Thompson's 72 Degree Air Conditioning and Heating believe in posting our guarantees in writing - on our proposals, invoices and online. And our guarantees include the following:

Your No-Risk Ironclad Guarantees

Comfort Guarantee

We guarantee that the system(s) we have installed in your home will heat and cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at NO charge.

Total Replacement “No Lemon Guarantee”

If the compressor in your air conditioner fails twice in the first five years, we will install a complete and new outside unit. If the heat exchanger in your furnace fails in the first ten years, we will install a new furnace.

(Deluxe System or Higher)

Utility Savings Guarantee

You will save a minimum of 20% on your heating and cooling costs or we will refund Double-The-Difference of your saving not realized in the first year.

(If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate the systems performance.)

$500 No-Frustration Guarantee™

If your system breaks down during the first year and it leaves you without heating or cooling, and we fail to repair it within 24 hours, we will pay you $500 for your inconvenience.

$500 Installation Date Guarantee

If we do not have your new system operating by the date promised, we will pay you $500 for your Inconvenience.

Property Protection and Client Respect Guarantee

All property such as lawns, shrubbery, carpet, floors, walls, furniture and doorframes are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used on all work and traffic areas.

Remember:

A heating and air conditioning system will always cost you more to own than to buy, and the money you spend over the life of the system will be far more than the initial purchase price. But having some knowledge at your fingertips will help minimize that cost.

If you’d like to learn more concerning SEER ratings, ect.— or just about how Thompson's 72 Degrees Air Conditioning and Heating can help make your home more comfortable, energy efficient and cost-effective— contact us. We are here for you.