Reviews for Thompson's Cooling & Heating, Inc., the Air Conditioning Company Locals Prefer
Read reviews of Thompson's Cooling & Heating, Inc. and testimonials from clients who have hired our professionals for heating and air conditioning services in the Fort Worth area.
extremely professional, knowledgeable, and polite
"David, Owner who also does the Air-Conditioning / Heating and also Torrey, his associate are extremely professional, they know exactly what they are doing when working on or replacing any unit or system. They were here today. They go above and beyond to be sure everything is done correctly. They are extremely intelligent and take time to explain what they will do, fair in price (the work they do and any money spent is well worth it) they are extremely honest. I can say again, they seriously go above and beyond on their work and very professional. I would absolutely recommend them to anyone. If I could give more than 5 stars I would. One more note: Dear David and Torrey, Thank you so much for the work you both did to replace the air conditioning, big unit in the garage and new thermostat that goes along with it - our home is already getting so nice and cool inside and the air feels so clean. I know if I turn the thermostat down it wil l get super cold - this works beautifully!!! God bless you both and your families - thank you for going above and beyond with your work. Even to the point of repairing an item that didn't even go along with the air-conditioning work but you fixed it. Lord bless you both and thank you again." - Jan H.
"My husband and I were extremely pleased with Thompsons AC. They were extremely professional, knowledgeable, and polite. They were true to their estimate. I don't normally write reviews but felt I had to spread the word on how great this company is! Thanks again!" - Pam R.
"Dear Thompson’s, I just wanted to take a brief moment to write you and let you know that I am very impressed with the service I received from your technician Torrey. He is very credible, ethical and has the ability to explain complex aspects of my air-conditioning system to someone with zero knowledge in that field. I feel more confident with the advice I was given by Torrey. I am in a holding pattern right now with my air-conditioner, waiting to see if it will continue to work or falter. I actually called your company for a second opinion and find the answers given to me by Torrey to be much more believable and consistent with what makes sense. Torrey did not try to sell me anything. But because I felt he acted with integrity, if my air-conditioner does break down I would be much more inclined to go with your company for repairs or replacement of my AC. Thanks for sending such a skilled technician to my house." - Amy W.
"I thought you would be interested in the results from HVAC investment. Well we have now had our new system including an Air Conditioner, Furnace and New Ductwork a year and the results are tabulated with a 25.7% savings in electricity use and a 22.9% reduction in gas usage when comparing the year after installation with the year before installation. Dollar difference equals $114.68 savings for gas and $396.35 saving for electricity. That’s about a 20 year payback with savings alone. Plus the tax credit. One of the things I think made a big difference besides the unit efficiencies is the new duct work with its additional insulation and reworking some of the curves and bends. The house definitely heats and cools better. Let me know how you would like this presented and I will be happy to endorse your work" - Paul M.
"I would like to thank you for such great service. I spoke to a gentleman on the phone yesterday who walked me thru what might be wrong with my AC. He was exactly right and it’s almost frosty in here now. I really appreciate the time he took to help me and if I wasn’t already sold on your company, yesterday would have done it. Thanks so much." - Katherine H.
"Dave and his helper arrived on time as promised. Carpet runners used to protect our flooring. Performed install flawlessly. After three years we are still extremely satisfied with Thompson Cooling and Heating Inc. Utility bills have been unbelievably low, just as Dave said they would be. Would recommend Dave Thompson Cooling and heating to anyone , and have recommended to friends and family." - Gregg S.
"I contacted Thompson’s late Friday afternoon and was given an appt. for 4pm Monday 9/30. David called me at 1:00 and stated that he could come earlier. He arrived within 30 minutes, He checked the inside unit, and went to the outside unit. He found a blown capacitor and brought it in for me to see. He proceeded to replace it and then told me that I needed to keep a 4 ft area clear for air to circulate. I went to get a saw to take care of this…David took the saw and cut the branches for me. These people have been servicing my units for 6 years and I would recommend them to any one. They also service my son’s a/c unit. These are the most honest people I have ever dealt with. When they installed my unit originally, they MOPPED the floors for me before leaving!!" - Vickey W.
"From the phone representative to how the work was performed to their tidy appearance and super attitude David and his crew are first rate!" - Joan M.
"David diagnosed my air conditioning problem and fixed it right away. My A/C unit needed a new fan motor and he had one with him in his truck and was able to replace it immediately and quickly. He arrived on time and was very professional and courteous. He was very knowledgeable, he explained what he was doing, and I never felt like he was trying to “upsell” me into buying more than I needed. I am very happy with Thompson’s and I will not hesitate to call them again and recommend them to anyone who needs heating/air conditioning service." - Shawn C.
"As a divorced mother struggling to raise three children without child support, I was at my wit’s end when an unsavory contractor said my system was “shot” and must be replaced. I then called Thompson’s, who promptly found and repaired a small freon leak, and had my family cool in a short time. What a blessing to know there are still people out their willing to help others. I will definitely call Thompson’s to replace my a/c system!" - L.S.
"I normally do not take time to comment on the service I receive, but the professional service I received from Thompson’s Cooling & Heating demands my response. David and his crew ensured the system they installed met all our needs at a cost that remained in budget; David was just as interested in keeping the cost down as I was. The system is performing beyond our expectations, given the summer we’ve had that’s saying a lot. When one room was not cooling as desired, David’s crew returned and added a second vent at no additional cost to us; that is service above and beyond. I never thought replacing my central system would be a positive experience, but David and his crew made the difference. Thank you for the professional work, dedication and integrity you continue to show, it makes all the difference." - Kent S.